Complaint Procedures
If you have any complaints please reach out quickly to the school by phone, email, or in persron. It is the intent of IVA to hear and respond to all concerns in a timely manner.
When reasonably possible, attempts should be made to resolve complaints at the lowest possible level, with the direct parties involved. Most complaints will be resolved at this level. If no resolution is achieved between the parties directly involved, complaints may be referred to the IVA principal or office staff. Depending on the nature of the complaint, IVA shall investigate according to our general complaint procedures, or according to our Uniform Complaint Procedures (UCP) Policy. Complaints that may be addressed using the UCP are listed below:
- Discrimination on the basis of age, sex, sexual orientation, gender, gender identity, gender expression, ethnic group identification, race, ancestry, national origin, religion, color, a mental or physical disability, or on the basis of a person's association with a person or group with one or more of these actual or perceived characteristics in any IVA program or activity.
- Complaints of violations of state or federal law and regulations governing special education, Title II, Section 504 of the Rehabilitation Act, consolidated categorical aid, the Elementary and Secondary Education Act, migrant education, or a child nutrition program.
- A complaint that a pupil enrolled at IVA was required to pay a pupil fee for participation in an education activity.
- A complaint that the school has adopted a textbook, instructional material, supplemental instructional material, or curriculum that would subject a pupil to unlawful discrimination pursuant to California Education Code 220.
Uniform Complaint Procedures Policy and Complaint Form
General Complaint Form

Should I copy LBUSD or LA County Office of Education into an IVA complaint?
IVA is authorized by LBUSD and yet, as an independent Local Educational Agency, follows CA Ed Code complaint procedures and IVA's Board Policy by processing complaints internally.
If the complaint is regarding the school leader, you may decide to email your complaint to IVA's Board Chairperson, Howie Fitzgerald (This email address is being protected from spambots. You need JavaScript enabled to view it.)
Title IX and Anti-Discrimination
Pursuant to Education Code and the Title IX (nine) Federal civil rights law, it is the policy of IVA to create and maintain a learning environment where students and employees are treated with dignity, decency and respect. Discrimination, harassment, intimidation or bullying based on any of the following characteristics, whether actual or perceived, is unlawful:
- Race, color, national original (including language use restrictions), immigration or citizenship status
- Religious creed (including religious dress and grooming practices)
- Ancestry or age
- Physical disability, mental disability, medical condition, or genetic information
- Sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy or childbirth)
- Sexual Orientation or marital status
- Gender, gender identity, gender expression
- Military and veteran status
Discrimination based on any of the above characteristics, or based on any other legally protected category, undermines the character and purpose of IVA. Such discrimination, harassment, intimidation or bullying violates school policy and will not be tolerated.
IVA's full Sexual Harassment (Title IX), Discrimination, Intimidation, and Bullying Prevention Policy is located within our Student and Parent Handbook, which can be accessed here. The Student and Parent Handbook also contains information for how to file a complaint related to harassment or discrimination of any kind.
If you have additional questions regarding Title IX specifically or harassment/discrimination more generally, please contact our Title IX Coordinator:
Jacquie Bryant - Founding Principal
This email address is being protected from spambots. You need JavaScript enabled to view it.
3601 Linden Avenue, Long Beach, CA 90807
(562) 912-7017